NOTE: Please DO NOT contact any of us individually.

If your internet or PC IS NOT working, please call: 704-645-7143 option #1 and leave a detailed voice mail message.

If your internet and PC IS working, please submit a support ticket using the form below. (required fields are marked with *)

WTG offers best effort support for after-hours, weekends & holidays. Please mark ticket priority as Critical if you require support during one of these times.

Work performed at these times will be subject to our after-hours rate.

First Name: *
Last Name: *
E-mail: *
Priority: *
Subject: *
Message: *

Security Question [What is 2+3?]: *
Accepted file types: *.gif, *.jpg, *.png, *.zip, *.rar, *.csv, *.doc, *.docx, *.txt, *.pdf, *.wav
Maximum file size: 10 MB

Before submitting please make sure of the following:
  • All necessary information has been filled out.
  • All information is correct and error-free.

Either method will notify all technicians there is a pending support request.